Returns & Exchanges
At HELM, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, we offer a seamless 30-day return and exchange window for all unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging and secure the prepaid shipping label provided via email to the outside of the box.
Drop Off the Shipment
Take your package to any authorized carrier location or schedule a pickup to send your items back to our distribution center.
Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing